Privacy Policy

At Zeh Orthodontics, we are committed to protecting your privacy. It is our policy to never sell, distribute, or rent any personal or business information you provide to us through our website, such as your name, company name, mailing address, postal code, email address, or any other information, to any third party unless required by law.

The information you provide is used solely for the purpose of delivering orthodontic services, informing you about our procedures, or providing relevant information from Zeh Orthodontics. We do not collect personal information automatically; it is obtained only when voluntarily provided by you through email, phone contact, or registration and contact forms on our website. Any information you provide is protected under the Federal Privacy Act.

How We Use Collected Information:

Information provided through our website, email, or telephone communication, including inquiries, information requests, or appointment scheduling, is securely received and stored. This information is essential for understanding your needs, providing prompt service, and facilitating further communication or appointment arrangements.

zehbraces.com may contain links to sites operated by third parties, over which we have no control regarding their privacy policies.

IP Addresses:

We log the IP addresses of visitors for system administration purposes and to aggregate information on site usage. This helps us understand how our site is being used without associating IP addresses with personal information, unless required by law enforcement authorities.

Cookies:

Cookies are used to gather information about the sources of site traffic. While cookies do not personally identify you, browser settings can be adjusted to approve or reject cookies, which may affect the functionality of our site.

E-mail Communication:

Emails sent to us via the email links on our site may be shared with the employee most able to address your inquiry. We strive to respond promptly to communications. Once we have responded, communications are either discarded or archived, based on the nature of the inquiry.

Please be aware that email communication may not be secure and could be accessed by another Internet user in transit. For private communication, consider alternate methods.

Periodic emails containing information we believe may interest you will be sent using the email address you provided. If you wish to opt-out of these emails, please follow the instructions at the bottom of the email. Zeh Orthodontics fully complies with the CAN-SPAM Act.

SMS Communication

Privacy Notice – SMS Communication Compliance

Data Collection and Use

Zeh Orthodontics may collect personal information, including your name, email address, and phone number, when you provide it to us through our website, in-office forms, or other communication channels. If you provide your mobile number, you consent to receive SMS messages from us regarding appointment reminders, treatment updates, promotions, and other relevant notifications.

Consent and Opt-In for SMS Messaging

By providing your mobile number, you expressly consent to receive text messages from Zeh Orthodontics. These messages may include appointment confirmations, follow-ups, practice updates, and promotional offers. Message frequency may vary. Standard message and data rates may apply.

You can opt in to receive SMS messages through:

• Completing an online or in-office registration form
• Checking an opt-in box on our website or patient portal
• Confirming via a double opt-in SMS verification message (if applicable)

How We Use Your Information

We use your phone number solely for the purpose of providing important updates related to your orthodontic care, appointment scheduling, and occasional promotional content. Your phone number will not be shared, sold, or rented to third parties for marketing purposes. However, we may share your number with trusted third-party service providers who assist in delivering SMS communications on our behalf. These providers are contractually required to protect your information and comply with all privacy regulations.

Opt-Out Policy

You can opt out of receiving SMS messages at any time by:

• Replying “STOP” to any text message you receive from us.
• Contacting our office at [insert office phone number] or [insert email].
• Updating your communication preferences in our patient portal (if applicable).

After opting out, you will no longer receive SMS messages from [Insert Company Name], except for responses confirming your opt-out request.

Data Security

We take the security of your personal information seriously. We implement administrative, technical, and physical security measures to protect your phone number and other data from unauthorized access, disclosure, or misuse. Our SMS communications are conducted through compliant platforms that adhere to industry standards for data protection.

Data Retention and Deletion

We retain your contact information for as long as necessary to provide services to you. If you wish to have your mobile number removed from our database, please contact us at records@zehortho.com. We will process deletion requests in accordance with applicable regulations.

Protecting Your Personal Information:

Your data is protected by advanced security software upon reaching our servers. Additionally, all data are de-identified before being used in aggregate reporting.

Third-Party Access:

zehbraces.com does not grant third parties access to your personal information.

Aggregate statistics about our visitors, traffic patterns, and related site information may be provided to third parties. This information, shared in aggregate, does not include identifying information about any individual unless they have given us permission to share that information.

Aggregate Information

We share general traffic, site usage, and length-of-stay information with third parties we have a business relationship with, in aggregate form only, which does not personally identify you.

Changes and Questions:

Our privacy policy is subject to change at any time, with updates posted on our website. Continued use of our site signifies your consent to this policy. If you wish to cease receiving communications from us, please email records@zehortho.com.

Zeh Orthodontics